I had a wonderful experience purchasing my used vehicle. Sales: (703) 685-9312. That's the way you make sales and retain satisfied customers!!!!! I am a return customer and they as last time they treated my husband and I with s. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. The car I made an appointment to see and drove 90 minutes for was not on the lot. Copyright 1997-2023, Ripoff Report. Those sold cars are still being advertised. Merlex Auto Group Sales Position. 1492 customer reviews of Merlex Auto Group. Easy Apply. You are absolutely right that we should have done a better job of following up with you properly. I visited Arlington Police Department. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! I ha ve never met Walii before this day! Advertisers above have met our Great deal, I thought. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Horrible customer service. 30 minutes later the sales person asked for an additional minor piece of information. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Owners who claim this profile can update information, boost SEO, and more. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Uncover why Merlex Auto Group is the best company for you. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. This time I decided to take to ******** dealer. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. "Mike" told me that they no longer wanted to do business with me. Very informative. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. i brought it in the next day and showed Ramil. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Employer est. Who's crazy enough to start this website? This is IMPORTANT! The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. All Dealer Home Services must comply with state or local ordinances. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Etta cost are not listed in ads or on their website. Domain Created. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. He told me yes! All rights reserved. Verify to immediately update business information, respond to reviews, and more! Ford F150 was advertised at $24,277. Closed | Opens at 10:00 AM. We're all concerned about COVID-19. Sales: (703) 685-9312. No problem I was told. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Experience the car via video chat and ask the dealer any questions you may have. Consumers want to see how a business took care of business. I was contacted, via e-mail once, and once only!!!! I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Was sold a car with a bad engine! Upon arriving at the dealership, the scene was a little chaotic and unorganized. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. You will be sorry. Get more reviews from your customers with Birdeye. I continued to call, he would not respond yet he was completely available prior to selling the car. Get a Kelley Blue Book instant cash offer. Website. We left negative reviews of our experience. The following day I sent additional information pertaining to the sale via text message before they opened. Merlex did not have the vehicle we were interested in purchasing. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. 72 Verified Reviews. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Ripoff Report has an exclusive license to this report. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Estimated amount consumers saved since 1997: $15,590,010,907. Corporate Advocacy Program: How to repair your business reputation. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. NEVER!!! The police officer asked "how? 10 stars!!! I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Directions. We inform our customers with the most accurate information we have at the time. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. This was the most stressful experience I've ever had buying a car. Find more than 112,707 complaints| Ripoff Report Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. They have the best inventory of lux cars. Bait and switch tactics, not one car pictured I was interested in was available. 1105 N Glebe Rd, Arlington, Virginia 22201. (703) 214-3598. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! 1105 N GLEBE RD, ARLINGTON, VA 22201. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Merlex Auto Group. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Beat local competitors. :$6K . It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Monday. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! I have a video record of it and a witness. 1 mile away. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Compare pay for popular roles and read about the team's work-life balance. View all hours. Hiding negative complaints is only a Band-Aid. Dealer said they would call back when the car was back, and never called back. 235 Reviews. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. and why? I have text messages as proof!! (I checked it by calling to Arlington police department). Purchased 2015 ******** **** ***** July13 2020 during COVID. And of course, they tried to up sale me another auto on the lot. I did not check the completeness. 1105 N Glebe Rd Arlington, VA 22201. Initially I showed him a car that Id settle for but wasnt in love with. 8 years ago. I would love to see how they are booking their vehicles to the bank. Clerks from Bank Ally call me every day. I drove far to get the vehicle I wanted. Consumers want to see how a business took care of business. Please DO NOT patronize this business. ", He was the salesman. There is no any information about this second line of financing. BBB Business Profiles are subject to change at any time. Sales hours: 10:00am to 8:00pm. He said no way. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Search consumer complaints, reviews and information about merlex-auto-group. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . He said, he cant. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Finally, one place to get all the court documents we need. BBB reports on known marketplace practices. It was approved. 1105 N Glebe Rd, Arlington, Virginia 22201. Was clean and in great condition. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. He replied "just let me know what the issue is and my mechanic will take care of it." Will never give them my money. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. I was scared that they will break my doors, windows and home stuff. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Want to share your experience with this dealership? LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! They are hard to deal with and VERY unprofessional!! Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. How those businesses take care of those complaints is what separates good businesses from the rest. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I said I want to return car. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. (703) 214-3598. Got a particular new car in mind? I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. I was looking for a pre owned vehicle with low mileage. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. 185 were here. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. United States. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Established in 2014. For more specific results for "merlex-auto-group". The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. They did not have the car I requested online available. The process was stress free and pleasant. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. I submitted an application to police. Copyright 1997-2023 Ripoff Report. strict standards for business conduct. Very unorganized and fake professional. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Jason and Walter treated me with kindness and respect. He knew nothing about the car so i should have known he knew nothing about anything else either. Don't waste your time! Why Ripoff Report will not release author information! BBB Business Profiles generally cover a three-year reporting period. Although the manager Walter swore, that the car was clean. Write a review. JULIAN TOOK VERY GOOD CARE OF ME. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Little did I know, for him, it was a phone call away! Communicates outside of dealer hours!! UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. He was very knowledgeable, thorough, kind, and most importantly very honest. From this document I defined the total selling price for the car. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. 4. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. 2. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Flew in two days later from Georgia. We were going to drive 2 hours together to see them. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Called/ texted Merlex to inform them and see what they can do. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Gave me numbers on the phone. Terrible experience with them. BBB Business Profiles may not be reproduced for sales or promotional purposes. Another car stalled out and wouldn't restart within 50 feet of the lot. This business is unclaimed. plenty of opportunity to grow depending on what you would like to do. Easy, done. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Hiding negative complaints is only a Band-Aid. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . All rights reserved. I got congratulations on the purchase from SETAYESH INC. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. I have bought over 20 cars in the last 18 years. Will definitely be back in the future. She indicated she would get with him to check the status. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. We analyze millions of used cars daily. We offer: The posting time indicated is Arizona local time. Merlex gave me a great experience. Bought the car was clean everything was ready. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Blame yourself! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Trash. As a matter of policy, BBB does not endorse any product, service or business. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, I was told the truck "was in the shop" to get a sun roof motor replaced. They have hidden fees. Very responsive!! There was a problem with your loan.". Customer service horrible suppose to refund me for oil change haven't got back with me. 1105 N Glebe Road, Arlington, VA 22201. Who is ED Magedson - Founder, Ripoff Report. Bought a range rover. He spent 75% of the time i was there with me. Dont sign the sold as is be careful! co workers were fun and easy to get along with. Corporate Advocacy Business Remediation and Customer Satisfaction Program. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Called in. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. REBUTTAL BOX Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. On March 16, 2018, Friday, I visited Pentagon Credit Union. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. Sales. The sals person was nice but this dealership runs some kind of scam. 1105 N GLEBE RD, ARLINGTON, VA 22201. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Safe. It's been a month I still can't get my tag. Off course Nothing! The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Case Details Parties Dockets. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Court documents are not available for this case. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I get to the dealership and the truck was not in the lot. Almost half have been Mercedes and BMW's which is what we were looking at. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Dear customer, The owner Ray should NOT BE TRUSTED. There is a second line of financing exists. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The second bank is ALLY. Call no one call you back but before I bought car everybody from there company blowing my phone up. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. 192 were here. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Good. It's been two days, I have not heard from him since. learned a lot about cars. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I guess I was supposed to do HIS job for him. Merlex Auto Group. Child safety. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse.

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